IMPACT OF TRAINING AND DEVELOPMENT ON EMPLOYEE PERFORMANCE: A STUDY OF MYANMAR INTERNET SERVICE PROVIDER INDUSTRY


Naw Phyu Zar Thwin, Yan Naing Soe, Amiya Bhaumik, Midhunchakkarayarthy

Abstract: In the fiercely, overcrowded competitive business environment, the most valuable assets for the organization to adapt and survive are well-trained and developed employees who have skill, knowledge, and a positive attitude. Talent Training and development is vital to achieving a long-term competitive advantage and organizations are trying to improve employee performance by investing in employee training and development. This study aims to analyze the impact of training and development on employee performance in the Myanmar internet service provider industry. A descriptive research method was used, and a sample size of 250 employees was taken for the study representing 25% of the entire population. Disproportionate stratified random sampling is used to divide and examine the groups within the population. A structured questionnaire was delivered to employees of Stream Best Net ISP Co., Ltd. and Global Welink ISP Co., Ltd. to collect the data. Quantitative and qualitative research approaches are used to gather the primary data and to design the questionnaire. For data analysis, SPSS version 25 was used. Percentages, means, frequency, and standard deviations were computed. Pearson correlation coefficient (r) was used to define the relationship between independent and independent variables. The result showed that there is a positive correlation between training and development and employee performance.

Keywords: Training and Development; Employee Performance; Skill; Training need assessment; Training Method; Employee Satisfaction

DOI: 10.24874/PES04.03.007

Recieved: 10.03.2022  Accepted: 01.07.2022  UDC: 005.963

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